Welfare Support Workers

What the job involves

• Assessing clients' needs and planning, developing and implementing educational, training and support programs

• Interviewing clients and assessing the nature and extent of difficulties

• Monitoring and reporting on the progress of clients

• Referring clients to agencies that can provide additional help

• Assessing community need and resources for health, welfare, housing, employment, training and other facilities and services

• Liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services

• Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions

• Supervising offenders on probation and parole

• Assisting young people to solve social, emotional and financial problems

• Preparing submissions for funding and resources, and reports to government bodies and other agencies