Travel Consultants

Travel Consultants plan travel, accommodation and associated arrangements for clients, and make travel bookings. They may work in call centres.

What the job involves

• Determines clients' requirements for travel, accommodation and special interests

• Suggests itineraries based on available travel routes, availability and convenience of transport and cost

• Makes and confirms travel and accommodation reservations and informs clients of bus, plane, ship and train connections

• Notifies clients of travel dates, baggage limits, and medical and visa requirements

• Provides information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents

• Assists with travel clearances

• Collects payments and issues clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation

• Provides information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques

• Answers inquiries from tourists and offers suggestions about tours, travel routes, accommodation and local customs

• Provides literature and information on local and national tours and places of interest

• Discusses transport availability and cost