Australian GovernmentStudy Australia

Ticket Salespersons

Ticket Salespersons sell tickets and make reservations for services such as travel and admission to sporting and entertainment venues, and collect fares on transport vehicles.

What the job involves

  • Receiving customers' requests, accepting payments, collecting fares from passengers, and issuing tickets, receipts and change

  • Answering inquiries about charges, routes, schedules, reservations, coming attractions and fares

  • Checking service availability and times, and making reservations

  • Contacting customers to cancel or confirm reservations

  • Organising displays of service availability, times and other information

  • Collecting tickets and change from depot clerks

  • Signalling drivers to stop and proceed

  • Overseeing passengers' safety in emergency circumstances, and opening and closing vehicle doors

  • Assisting passengers to board and alight from vehicles and assisting passengers with baggage