Secretaries

What the job involves

• Liaising with other staff to arrange meetings, and to gain and provide information

• Preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors

• Maintaining appointment diaries and making travel arrangements

• Processing incoming and outgoing mail, filing correspondence and maintaining records

• Answering telephone calls, responding to inquiries and redirecting callers

• Taking and transcribing dictation of letters and other documents

• Greeting visitors, ascertaining nature of business and directing visitors to appropriate persons

• May implement management decisions and maintain records of meetings

• May handle bookkeeping and petty cash functions