Australian GovernmentStudy Australia

Quality Assurance Managers


Quality Assurance Managers manage the deployment of quality systems and certification processes within organisations.

What the job involves

  • Identifies and develops objectives, strategies and plans to achieve customer satisfaction and maximise efficient use of an organisation's resources, including identifying potential improvements to systems, processes and work flows

  • Identifies formal standards and regulatory codes appropriate to an organisation's needs and assists with the documentation of processes and operating procedures

  • Implements statistical methodologies and quality tools to monitor and control quality to satisfy internal and external customer requirements