Postal Sorting Officers

Postal Sorting Officers receive, sort and despatch mail in post offices or postal sorting centres.

What the job involves

• Receives and checks incoming mail and mail bags

• Assists with the verification of registered and special articles

• Operates mail processing equipment such as letter preparation lines, letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment

• Performs manual sorting duties and prepares documentation for dispatching mail

• Processes underpaid mail, bulk mail lodgements, express mail and other mail services

• Investigates complaints regarding lost items