Australian GovernmentStudy Australia

Other Hospitality Workers


What the job involves

  • Prepares service areas by cleaning and laying tables

  • Removes used plates, cutlery and glassware from tables, wipes up bar areas and tables

  • Empties rubbish containers and ashtrays

  • Washes up spills or sweeps up broken glass

  • Escorts guests or residents to their rooms

  • Assists with baggage

  • Advises guests or residents of in-house facilities and local attractions

  • Receives and distributes mail, telegrams, packages and messages to rooms

  • Delivers newspapers to rooms and lounges

  • May clean patrons' shoes and arrange cleaning and laundering of clothing

  • Runs errands as directed

  • May clean public areas

  • Greets customers and determines their requirements

  • Checks in garments and other items and issues tracking ticket

  • Answers enquiries on events and may distribute programmes and information

  • May assist with a range of duties involved in the operation of a bar