ICT Sales Professionals

ICT Sales Professionals manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

What the job involves

• Compiling lists of prospective client businesses using trade directories and other sources

• Acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions

• Visiting regular and prospective client businesses to establish and act on selling opportunities

• Assessing customers' needs and explaining the goods and services which meet their needs

• Promoting employers' ICT goods and services to existing and prospective clients

• Quoting and negotiating prices and credit terms, and completing contracts and recording orders

• Arranging delivery of goods, installation of equipment and the provision of services

• Reporting to sales management on sales made and the marketability of ICT goods and services

• Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising

• Preparing sales reports, and maintaining and submitting records of business expenses incurred