ICT Quality Assurance Engineers
ICT Quality Assurance Engineers create, maintain and manage technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments, and audit systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. They may supervise the work of ICT quality assurance teams.
What the job involves
Schedules and conducts quality audit inspections, and analyses and reviews systems, data and documentation
Identifies variations and potential high risk areas in securing adherence to standards and procedures
Recommends corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
Communicates, educates and liaises with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities