Australian GovernmentStudy Australia

ICT Business Analysts

ICT Business Analysts identify and communicate with users to formulate and produce requirements specifications to create system and software solutions.

What the job involves

  • Identifies, investigates, and analyses business processes, procedures and work practices

  • Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour

  • Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects

  • Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system

  • Creates user and trainer documentation, and conducts formal training classes

  • Develops functional specifications for use by system developers

  • Uses data and process modelling techniques to create clear system specifications for the design and development of system software

  • Acts as a central reference and information source, providing guidance and assistance in the system project decision making process