Australian GovernmentStudy Australia

Doorpersons and Luggage Porters


Doorpersons or Luggage Porters assist guests in accommodation establishments or passengers in transport terminals by attending to and carrying luggage, welcoming and escorting guests, and attending to their general needs on arrival and departure.

What the job involves

  • Escorts guests or residents to their rooms

  • Assists with baggage

  • Advises guests or residents of in-house facilities and local attractions

  • Receives and distributes mail, telegrams, packages and messages to rooms

  • Delivers newspapers to rooms and lounges

  • May clean patrons' shoes and arrange cleaning and laundering of clothing

  • Runs errands as directed

  • May clean public areas