Australian GovernmentStudy Australia

Credit and Loans Officers


Credit and Loans Officers analyse, evaluate and process credit and loan applications.

What the job involves

  • Analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards

  • Contacting financial and credit institutions to obtain information about customers

  • Preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions

  • Authorising the approval of credit and loan applications and recommending credit and loan conditions and limits

  • Keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action

  • Answering inquiries concerning credit standing of customers, loan balances and penalties

  • May recommend, approve and arrange mortgages

  • May work in a call centre