Australian GovernmentStudy Australia

Couriers and Postal Deliverers


Couriers and Postal Deliverers deliver small items such as documents, messages, mail and parcels.

What the job involves

  • Sorting and sequencing items for delivery

  • Delivering mail, parcels, documents and other items to customers' premises and mailboxes

  • Receiving orders for deliveries from customers

  • Collecting signatures and charges for cash-on-delivery orders

  • Issuing and collecting receipts for pick-up and delivery items

  • Keeping records of items received and delivered

  • Maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records

  • Loading and unloading mail conveyances and internal mail handling equipment

  • Assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail