Bed and Breakfast Operators

Bed and Breakfast Operators organise and control the operations of bed and breakfasts to provide a short term, highly personalised accommodation and leisure services for guests including breakfast. They ensure that guests' needs, wants and comfort are satisfied during their stay.

What the job involves

• Oversees reservation, reception and housekeeping activities

• Plans, directs and co-ordinates the organisation, it's administration and the operation of the establishment

• Oversees accounting and purchasing activities

• Ensures compliance with occupational health and safety regulations

• May provide guests with local tourism information, and arrange tours and transportation

• Keeps appropriate records

• Exercises public relations and marketing responsibilities

• Assesses and reviews customer satisfaction and handles guest complaints