Bank Workers

Bank Workers receive deposits and pay out money in financial and commercial institutions, keep records of transactions, issue receipts and cash cheques.

What the job involves

• Greeting customers, identifying their needs and answering customer inquiries

• Ensuring customers' forms are filled in correctly and checking customers' identification

• Accepting cash and cheques deposited by customers, verifying records and receipts, and crediting customers' accounts

• Paying money to customers according to advice slips, cheques and negotiable documents, and debiting customers' accounts

• Providing change, cashing cheques and recording transactions

• Opening and closing accounts for customers

• Balancing cash and advising supervisors of cash position and discrepancies

• Explaining and promoting bank services to customers and referring them to appropriate financial services