Admissions Clerks

Admissions Clerks record and process information required for the admission and discharge of hospital patients, and respond to telephone inquiries.

What the job involves

• Greets and welcomes patients, and directs them to the appropriate person

• Arranges and records details of admissions

• Answers, connects and transfers telephone calls

• Receives and resolves complaints from patients and the public

• May perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying